Patient Scheduling Representative

The Patient Scheduling Representative coordinates and schedules appointments across multiple departments within a healthcare system, adapting to staffing needs by floating between clinics and call centers. This experienced role involves managing high volumes of scheduling requests, registering patients, verifying insurance, and mentoring lower-level staff while ensuring seamless patient experiences. The position requires effective communication to coordinate referrals, manage electronic workqueues, and resolve patient and clinician inquiries regarding appointments and care logistics.