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Patient Scheduling Specialist at Dana-Farber Cancer Institute - ApplyBlast

Patient Scheduling Specialist

Dana-Farber Cancer Institute

2 months ago

3.9 on Glassdoor

Boston, Massachusetts, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role manages all aspects of established patient scheduling in accordance with department guidelines, ensuring superior customer service for patients, families, and healthcare providers. The position involves facilitating patient care by coordinating appointments, triaging calls, and serving as a liaison between patients and clinical teams. The specialist also handles complex research protocol scheduling and supports billing processes within the patient scheduling systems.

Responsibilities

Facilitate patient scheduling and manage provider schedules
Triage patient calls and coordinate care provider appointments
Provide clinical information and resolve patient issues

Skills

About Dana-Farber Cancer Institute

dana-farber.org

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1947

View Profile

Dana‑Farber Cancer Institute, based in Boston, MA, is a world‑leading cancer center specializing in adult and pediatric cancer treatment and research. Its physician‑scientists deliver multidisciplinary patient care and develop many of the most advanced therapies, including targeted treatments and clinical trials. Dana‑Farber combines cutting‑edge laboratory research with translational programs, prevention and survivorship services, and education to improve outcomes. Patients and clinicians turn to Dana‑Farber for its expertise, comprehensive care teams, and strong research pipeline.