Mercy

Patient Service Agent - Primary Care Call Center

Mercy(1 month ago)

HybridFull TimeJunior$61,001 - $81,703 (estimated)Patient Services
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About this role

A Patient Service Agent at Mercy is a full-time role in the Primary Care Call Center supporting patient-facing administrative operations. The position works Monday–Friday 8am–5pm and requires onsite training for at least 90 days before eligibility for a hybrid schedule. Candidates must live within commuting distance of Oklahoma City, OK and will be part of Mercy’s patient services team within the healthcare system.

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Required Skills

  • Customer Service
  • Appointment Scheduling
  • Telephone Etiquette
  • Data Entry
  • Basic Computers
  • Multi-Tasking
  • Compassionate Attitude
  • Typing 60WPM

Qualifications

  • High School Diploma or Equivalent
Mercy

About Mercy

mercy.net

Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.

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