Patient Service Agent - Primary Care Call Center

Mercy(24 days ago)

HybridFull TimeJunior$62,450 - $83,570 (estimated)Patient Services / Call Center

About this role

A Patient Service Agent at Mercy is a full-time role in the Primary Care Call Center that transitions to hybrid work after an initial onsite training period. The position requires onsite training for at least 90 days and candidates must live within commuting distance to Oklahoma City, OK. Scheduled Monday–Friday 8am–5pm, the role is part of Mercy's patient services organization with access to benefits and professional growth opportunities.

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Required Skills

Scheduling
Patient Messaging
Telephone Etiquette
Customer Service
Data Entry
Computer Skills
Multitasking
Typing
Compassion

Qualifications

High School Diploma or Equivalent

About Mercy

mercy.net

Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.

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