Patient Service Educator - Maine
ConvenientMD(1 month ago)
About this role
The Patient Service Educator at ConvenientMD designs, develops, delivers, and evaluates onboarding and continuing education programs for front desk teams across multiple Maine clinics. Reporting to the Director of Intake, the role partners with Patient Service Supervisors and regional leadership to ensure staff competency, consistent service delivery, and compliance with company policies and regulations (e.g., HIPAA). The position requires travel between clinic locations and to headquarters and supports integration of new hires as well as ongoing professional development.
Required Skills
- Curriculum Development
- Training Delivery
- Needs Assessment
- LMS
- EHR
- Microsoft Office
- Onboarding
- Performance Evaluation
- Coaching
- Mentorship
+5 more
Qualifications
- High School Diploma
- Associate Degree Preferred
- Bachelor's Degree (Bonus)
- Medical Receptionist Certification (Bonus)
About ConvenientMD
convenientmd.comConvenientMD is a network of urgent care and walk‑in clinics serving patients across New Hampshire, Maine, and Massachusetts. They provide high‑quality, convenient medical care for non‑emergency illnesses and injuries with walk‑in availability and regular hours (typically 8am–8pm daily). No appointment is required, making same‑day treatment accessible for minor acute conditions.
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