Patient Service Educator - Maine
ConvenientMD(27 days ago)
About this role
The Patient Service Educator designs, develops, delivers, and evaluates onboarding and training programs for front desk teams across multiple Maine clinics. Reporting to the Director of Intake, this role ensures staff competency, compliance with company and regulatory standards, and supports professional development through mentorship and performance management. The position requires collaboration with supervisors and regional leadership and involves travel between clinic locations and headquarters.
Required Skills
- Curriculum Development
- Training Delivery
- Needs Assessment
- Onboarding
- Performance Management
- Mentorship
- LMS Administration
- EHR Experience
- Microsoft Office
- Stakeholder Communication
+3 more
Qualifications
- High School Diploma
- Associate Degree (Preferred)
- Bachelor's Degree (Bonus)
- Medical Receptionist Certification
About ConvenientMD
convenientmd.comConvenientMD is a network of urgent care and walk‑in clinics serving patients across New Hampshire, Maine, and Massachusetts. They provide high‑quality, convenient medical care for non‑emergency illnesses and injuries with walk‑in availability and regular hours (typically 8am–8pm daily). No appointment is required, making same‑day treatment accessible for minor acute conditions.
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