Patient Service Educator - Massachusetts
ConvenientMD(4 days ago)
About this role
The Patient Service Educator at ConvenientMD supports front desk teams across multiple Maine clinics by overseeing training, onboarding, and professional development initiatives. Reporting to the Director of Intake, the role partners with supervisors and regional leadership and requires travel between clinic locations and occasional work at headquarters.
Required Skills
- Curriculum Development
- Training Delivery
- Needs Assessment
- Learning Management
- EHR
- Microsoft Office
- Onboarding
- Mentorship
- Performance Management
- HIPAA Compliance
+1 more
Qualifications
- High School Diploma or Equivalent
- Associate Degree Preferred
- Bachelor's Degree (Bonus)
- Medical Receptionist Certification (Bonus)
About ConvenientMD
convenientmd.comConvenientMD is a network of urgent care and walk‑in clinics serving patients across New Hampshire, Maine, and Massachusetts. They provide high‑quality, convenient medical care for non‑emergency illnesses and injuries with walk‑in availability and regular hours (typically 8am–8pm daily). No appointment is required, making same‑day treatment accessible for minor acute conditions.