Patient Service Rep
Rhode Island Hospital(2 months ago)
About this role
The Patient Service Representative at Brown University Health supports outpatient clinic operations and reports to the Practice Manager. The role centers on administering patient-facing financial and administrative processes while ensuring patient confidentiality and adherence to organizational values. The position interfaces with patients and practice staff to help maintain quality, safety, and efficient clinic workflows.
Required Skills
- Patient Registration
- Appointment Scheduling
- Insurance Verification
- Billing
- Payment Processing
- Customer Service
- Medical Terminology
- Data Entry
- Phone Communication
- EMR
Qualifications
- Completion of Two-Year Medical Office Management/Medical Secretary Program or Equivalent Experience
- Two Years Physician Office Experience
About Rhode Island Hospital
lifespan.orgLifespan is now Brown University Health. Our name may have changed, but our commitment to the highest-quality patient care has not.
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