About this role
The Patient Service Representative (PSR) acts as the primary contact between patients and Intermountain, focusing on delivering excellent customer service and ensuring smooth patient intake and care processes. The role involves patient registration, appointment scheduling, and handling payments, with an emphasis on confidentiality and collaboration within the healthcare environment.
Required Skills
- Customer Service
- Electronic Medical Records
- Communication
- Data Entry
- Scheduling
- Confidentiality
- Time Management
- Critical Thinking
- Cash Management
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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