Brown University Health
A front-line staff member at Brown University Health primarily manages incoming patient calls, appointment scheduling, and message routing across primary care office locations. The role emphasizes delivering compassionate customer service while maintaining strict adherence to medical records and confidentiality laws. Employees must effectively coordinate with various departments to support high-risk patient needs and uphold organizational values.
Brown University Health (formerly Lifespan) is a leading academic health system in Rhode Island and Southeastern Massachusetts, comprising hospitals including Rhode Island Hospital, Hasbro Children's, The Miriam Hospital, Bradley Hospital, Newport Hospital, Saint Anne's Hospital, and Morton Hospital. The system provides a full spectrum of patient care services across more than 1,620 locations, including emergency care, cancer, cardiovascular, neurosciences, orthopedics, and pediatric services. Brown University Health is also committed to medical education, research, and community health through its affiliation with Brown University.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Brown University Health.
10% below the average for this role
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