TrueCare
The Patient Service Representative- Call Center Agent is responsible for professionally responding to patient inquiries received through phone, text, and other communication platforms. This role involves entering and maintaining demographic information in the Electronic Health Record, scheduling appointments, and answering general questions about services. The position aims to make a meaningful impact in the lives of patients who need it most by providing compassionate, high-quality care to underserved communities.
Headquarters
San Marcos, California, United States
Company Size
501-1000 employees
Founded
1971
TrueCare is a community health organization operating 27 health centers and WIC (Women, Infants and Children) locations across San Diego and Riverside counties in Southern California. It provides comprehensive, affordable health care services including primary care, pediatric care, dental care, behavioral health, women's health, specialty care, and telehealth, as well as WIC nutrition support. TrueCare emphasizes patient-centered, community-based care and offers online tools such as MyChart for appointment scheduling, provider communication, and health management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TrueCare.
17% above the average for this role