Patient Service Representative - ENT - Call Center and/or Front Desk- Multiple Locations

Clinical Careers Page(2 months ago)

Kansas City, KSOnsiteFull TimeJunior$37,945 - $52,023 (estimated)Patient Access

About this role

The Patient Service Representative (PSR) is a front-line administrative team member supporting ENT clinics across multiple locations. The role focuses on creating a pleasant, seamless patient experience by handling patient interactions, communications, and administrative duties within an ambulatory setting. The PSR supports both call center and front desk workflows and helps ensure smooth clinic operations across sites.

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Required Skills

Patient Scheduling
Phone Reception
Check-In
Insurance Verification
MyChart Support
EMR
Copay Collection
Customer Service
Medical Records
Preauthorization

Qualifications

High School Diploma
GED
College Coursework

About Clinical Careers Page

kansashealthsystem.com

The University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.

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