Patient Service Representative-Front Desk-Clinic
IMC(1 month ago)
About this role
The Patient Service Representative (PSR) is the front-line patient contact for Intermountain Health, serving as the initial connection for patients and representing organizational values. The role focuses on delivering a high-quality patient experience through accurate patient intake, registration, and verification of patient information. The PSR works collaboratively with caregivers and patients to support access to care and maintain patient satisfaction.
Required Skills
- Communication
- Professionalism
- Teamwork
- Confidentiality
- Customer Service
- Patient Registration
- Computer Literacy
- Time Management
- Critical Thinking
- Cash Handling
+3 more
Qualifications
- High School Diploma or GED
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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