Patient Service Representative-Front Desk-Clinic
IMC(1 month ago)
About this role
The Patient Service Representative is the first point of contact between Intermountain Health and patients, responsible for establishing collaborative relationships and ensuring a positive patient experience. The role focuses on patient intake and information verification at the clinic front desk and via phone or secure messaging.
Required Skills
- Customer Service
- Patient Registration
- EMR
- Scheduling
- Insurance Verification
- Cash Management
- Communication
- Teamwork
- Confidentiality
- Time Management
Qualifications
- High School Diploma or GED (Preferred)
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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