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Patient Service Representative General Surgery at Loyola Medicine - ApplyBlast

Patient Service Representative General Surgery

Loyola Medicine

4 months ago

3.1 on Glassdoor

Boise, Idaho

Onsite

Full Time

Junior

0 applicants

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About this role

A Patient Service Representative at Saint Alphonsus Health System supports the General Surgery Clinic in Boise by managing appointments, verifying insurance, collecting payments, and ensuring smooth administrative operations. The role requires partnering with physicians and clinical staff to provide exceptional patient care while maintaining confidentiality and HIPAA compliance. Ideal candidates are friendly, detail-oriented, and proficient in electronic health records like EPIC.

Responsibilities

Verify and update patient insurance information
Collect payments and manage financial assistance paperwork
Schedule appointments for the colorectal surgery team
Maintain confidentiality per HIPAA regulations
Communicate patient wait times and appointment updates

Skills

Qualifications

High School Diploma

About Loyola Medicine

loyolamedicine.org

Headquarters

Maywood, Illinois, United States

Company Size

5001-10000 employees

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Loyola Medicine is a not-for-profit health system providing comprehensive medical care across its hospitals and outpatient facilities in Illinois, including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. The organization offers urgent and specialty care, telehealth visits, online scheduling, patient portal access (MyChart), and streamlined access to medical records and billing.