Patient Service Representative I

The Patient Service Representative I provides front-line clerical and administrative support to patients and staff at the Nisqually Generations Healing Center, facilitating daily front office operations including patient check-in, appointment scheduling, and phone communications. This role supports a wide range of services including medical, dental, and behavioral health, requiring proficiency in office administration and a compassionate understanding of substance use impacts. The position ensures confidentiality, security, and accuracy of records while promoting positive employee and community relations.