Patient Service Representative Lead - Orthopedic Surgery
Clinical Careers Page(12 days ago)
About this role
The Patient Service Representative Lead supports the clinic's front desk operations, focusing on creating a seamless patient experience. They train staff, assist with scheduling and check-in procedures, and ensure compliance with healthcare regulations. The role involves leadership, coordination, and patient interaction within an orthopedic surgery setting.
Required Skills
- Customer Service
- Electronic Medical Records
- Scheduling
- Communication
- Problem Resolution
- Insurance Verification
- Registration
- MyChart
- EMR
- Clerical
Qualifications
- High School Graduate or GED
- 2+ Years in Healthcare Customer Service or Registration
About Clinical Careers Page
kansashealthsystem.comThe University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.
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