Patient Service Representative (Non-Exempt)
Mercy(8 days ago)
About this role
The Patient Service Representative (PSR) is the initial contact point for patients and visitors, responsible for managing front desk operations to ensure a positive and seamless patient experience. The role involves interacting with patients and staff, handling administrative tasks, and maintaining confidentiality.
Required Skills
- Customer Service
- Data Entry
- Communication
- Confidentiality
- Front Desk Operations
- Medical Office
- Phone Skills
- Documentation
- Patient Interaction
- Professionalism
About Mercy
mercy.netMercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
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