Patient Service Representative - PRN
IMC(11 days ago)
About this role
The Patient Service Representative (PSR) at Intermountain serves as the first point of contact for patients, focusing on delivering a high level of customer service and support throughout patient intake and care processes. The role involves interacting with patients in person, over the phone, or via messaging, handling appointments, registration, insurance verification, and payments, ensuring a smooth patient experience.
Required Skills
- Customer Service
- Communication
- Data Entry
- Electronic Medical Records
- Scheduling
- Insurance Verification
- Cash Management
- Patient Support
- Confidentiality
Qualifications
- High School Diploma or GED
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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