Patient Service Representative (PSC)- Cardiology

The Patient Service Representative (PSC) at Hartford HealthCare serves as the first point of contact for patients, managing scheduling, registration, and customer service to ensure a positive and efficient healthcare experience. This role involves handling high call volumes, utilizing Epic and other technology systems, and coordinating with clinical teams to facilitate timely patient access and accurate record-keeping. The position requires strong communication skills and a commitment to maintaining patient privacy and safety standards.