Patient Service Representative (PSR) - Full Time First Shift

A Patient Service Representative serves as the first point of contact for patients within the Valley Health physicians' network, managing scheduling, registration, and financial transactions. The role involves greeting patients, processing insurance information in the Epic system, handling payments, and ensuring accurate data entry for regulatory compliance. This position supports the ambulatory care team by coordinating appointments, managing referrals, and maintaining a high-quality patient experience through excellent customer service.