Patient Service Representative - Radiology
Centers for Medicare & Medicaid Services
About this role
Patient Access Representative responsible for directing patient access by answering, screening, and processing a high volume of incoming calls in a dedicated call center. The role schedules appointments using a centralized scheduling system, verifies and updates patient demographic and payer information, and obtains necessary referrals. Works within established scripts and guidelines to triage calls and route urgent issues to appropriate staff.
Skills
Qualifications
About Centers for Medicare & Medicaid Services
cms.govThe Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.
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About Centers for Medicare & Medicaid Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Centers for Medicare & Medicaid Services.
Salary
$41k – $51k
per year
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