Vigilance Health
The Patient Service Representative will handle high‑volume inbound calls, manage patient data entry, scheduling, and enrollment while ensuring HIPAA compliance and supporting care coordination. The role requires strong communication, attention to detail, and the ability to meet performance metrics in a fast‑paced, remote environment.
Headquarters
Westlake Village, California, United States
Company Size
51-200 employees
Founded
2010
Vigilance Health is a healthcare solutions company that helps physician practices, hospitals, and healthcare organizations transition from fee-for-service to value-based care models. The company offers chronic care management programs, population health management technologies, practice transformation services, and business intelligence tools. Their solutions are designed to improve clinical and financial outcomes while reducing the operational burden of shifting to accountable, value-based care delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vigilance Health.
32% below the average for this role
Membership Service Advocate (O7)
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