Boston Medical Center
The Patient Services Representative provides inbound and outbound communication support for multiple ambulatory practices, handling patient inquiries, scheduling appointments, medication reconciliation, insurance verification, and documentation using Epic. The role requires professional, empathetic interaction via phone, chat, email, and other tools while adhering to practice guidelines and hospital policies.
Headquarters
Boston, Massachusetts, United States
Company Size
5001-10000 employees
Boston Medical Center (BMC) is a nonprofit academic medical center and safety-net hospital in Boston that provides award‑winning clinical care to patients across the region. Affiliated with Boston University’s medical school, BMC offers a full range of inpatient, outpatient, specialty, and emergency services—including trauma care, maternal‑child health, primary care, and behavioral health. Guided by a mission to provide exceptional care for all, the hospital emphasizes health equity, serves diverse and underserved communities, and advances research, education, and community health programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Boston Medical Center.
10% below the average for this role
Remote Outbound and Inbound Sales Representative
HireLATAM
Patient Scheduling Representative I
Endeavor Health
Patient Billing Solutions Representative
Mass General Brigham
Patient Services Representative
ACCESS Community Health Network
Patient Service Representative
Loyola Medicine
Patient Services Representative
California Hospital Medical Center Foundation