Patient Service Representative
IMC(1 month ago)
About this role
The Patient Service Representative (PSR) at Intermountain is the first point of contact for patients, representing the organization’s values and fostering collaborative relationships with patients and caregivers. The role emphasizes delivering an exceptional patient experience, supporting access to care, and maintaining patient privacy within a welcoming clinical environment.
Required Skills
- Customer Service
- Communication
- Teamwork
- Confidentiality
- Computer Literacy
- Time Management
- Critical Thinking
- Cash Handling
- Scheduling
- Data Entry
Qualifications
- High School Diploma or GED
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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