IMC

Patient Service Representative

IMC(1 month ago)

OnsiteFull TimeJunior$35,720 - $46,440Patient Access
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About this role

The Patient Service Representative (PSR) is the initial point of contact for patients at Intermountain Health, representing the organization’s values and fostering positive relationships with patients and caregivers. The role focuses on ensuring a high-quality patient experience and supporting clinic operations at Roy Clinic. This position works onsite and interacts directly with patients, families, and clinical staff to help facilitate patient access to care.

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Required Skills

  • Customer Service
  • Communication
  • Teamwork
  • Confidentiality
  • Computer Literacy
  • Time Management
  • Critical Thinking
  • Cash Handling
  • Appointment Scheduling
  • Data Entry

Qualifications

  • High School Diploma or GED

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.

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