Patient Service Representative
IMC(1 month ago)
About this role
The Patient Service Representative (PSR) is the primary point of contact between Intermountain Health and patients at the Lafayette clinic, representing the organization’s values and ensuring a welcoming patient experience. The role supports patient intake and administrative processes to help maintain accurate patient records and efficient front-desk operations.
Required Skills
- Customer Service
- Professional Etiquette
- Communication
- Confidentiality
- EMR
- Scheduling
- Data Entry
- Cash Management
- Time Management
- Multilingual
Qualifications
- High School Diploma or GED (Preferred)
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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