Patient Service Representative
IMC(1 month ago)
About this role
The Patient Service Representative (PSR) is the primary point of contact between Intermountain and patients, representing the organization’s values and focusing on patient-centered service. The role centers on patient intake and registration activities such as greeting and checking in/out patients, verifying demographic and insurance information, and facilitating appointments and communications. It supports accurate documentation in the electronic medical record and helps ensure a positive patient experience.
Required Skills
- Customer Service
- Patient Registration
- EMR
- Scheduling
- Insurance Verification
- Cash Management
- Communication
- Confidentiality
- Time Management
Qualifications
- High School Diploma or GED (Preferred)
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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