Patient Service Representative
IMC(1 month ago)
About this role
The Patient Service Representative is the first point of contact between Intermountain Health and patients, responsible for representing the organization's values and ensuring a positive patient experience. The role focuses on patient intake activities such as check-in/check-out, verifying patient information, and facilitating appointments and registrations. This position works collaboratively with caregivers and other staff to support efficient clinic operations and patient satisfaction.
Required Skills
- Communication
- Teamwork
- Confidentiality
- Customer Service
- Patient Relations
- Computer Literacy
- Time Management
- Critical Thinking
- Cash Handling
- Scheduling
+3 more
Qualifications
- High School Diploma or GED (Preferred)
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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