Patient Service Representative

Medical Care of Boston Management Corporation(2 months ago)

OnsiteFull TimeJunior$41,000 - $51,000Patient Access

About this role

An Appointment Scheduler/Call Center Representative at Beth Israel Lahey Health who supports patient access by managing inbound communications and coordinating appointments within the health system. The role serves as a frontline contact for patients and interfaces with clinical and administrative teams to ensure efficient scheduling and information flow.

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Required Skills

Call Triage
Appointment Scheduling
Customer Service
Data Entry
Medical Terminology
Microsoft Office
Phone Etiquette
Bilingual Communication

Qualifications

High School Diploma
GED
Associate's Degree (preferred)

About Medical Care of Boston Management Corporation

cms.gov

The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.

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