Patient Service Representative
IMC(19 days ago)
About this role
The Patient Service Representative (PSR) acts as the initial contact between the healthcare facility and patients, focusing on delivering a positive patient experience by handling intake, scheduling, and verifying patient information. The role involves professional communication, documentation, and assisting patients with administrative tasks to support clinical operations.
Required Skills
- Customer Service
- Communication
- EMR
- Scheduling
- Data Entry
- Confidentiality
- Time Management
- Phone Skills
- Multilingual
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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