Patient Service Representative
IMC(19 days ago)
About this role
The Patient Service Representative (PSR) at Intermountain serves as the initial contact point for patients, focusing on delivering high customer and patient satisfaction through effective communication, appointment scheduling, and information management. The role involves coordinating with patients and caregivers to ensure a smooth intake process and accurate record keeping.
Required Skills
- Customer Service
- Communication
- EMR
- Scheduling
- Confidentiality
- Data Entry
- Payment Processing
- Multilingual
- Phone Etiquette
- Interpersonal Skills
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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