Patient Service Representative
IMC(8 days ago)
About this role
The Patient Service Representative (PSR) serves as the initial point of contact for patients at Intermountain, focusing on delivering excellent customer service, handling patient intake, appointment scheduling, and administrative tasks. The role emphasizes establishing positive relationships with patients and caregivers to ensure a smooth healthcare experience.
Required Skills
- Customer Service
- Communication
- Electronic Medical Records
- Data Entry
- Scheduling
- Confidentiality
- Teamwork
- Time Management
- Cash Management
Qualifications
- High school diploma or GED
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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