Patient Service Representative

IMC(8 days ago)

OnsiteFull TimeJunior$35,720 - $46,440Patient Services

About this role

The Patient Service Representative (PSR) acts as the initial point of contact for patients at Intermountain, focusing on delivering excellent customer service and handling patient intake and related activities. The role involves coordinating appointments, verifying insurance, and assisting with paperwork to ensure a smooth patient experience in the healthcare setting.

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Required Skills

Customer Service
Communication
EMR
Coordination
Confidentiality
Time Management
Cash Management
Patient Intake
Telephone Etiquette
Medical Records

About IMC

intermountainhealthcare.org

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.

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