IMC

Patient Service Representative

IMC(8 days ago)

OnsiteFull TimeTrainee$35,720 - $46,440Patient Services
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About this role

The Patient Service Representative (PSR) at Intermountain Health acts as the primary point of contact for patients, focusing on delivering a high standard of customer and patient satisfaction. The role involves patient intake, appointment scheduling, verification of information, and facilitating communication between patients and caregivers.

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Required Skills

  • Customer Service
  • Communication
  • Electronic Medical Records
  • Scheduling
  • Data Entry
  • Conflict Resolution
  • Confidentiality
  • Multilingual
  • Time Management
  • Cash Management

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.

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