IMC

Patient Service Representative

IMC(7 days ago)

Boise, IDOnsiteFull TimeTrainee$17,860 - $23,220Patient Services
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About this role

The Patient Service Representative (PSR) at Intermountain is the first point of contact for patients, focusing on providing excellent customer service and ensuring smooth patient intake and registration processes. The role involves administrative tasks, communication, and coordination to support patient care and satisfaction.

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Required Skills

  • Customer Service
  • Communication
  • Computer Literacy
  • Data Entry
  • Time Management
  • Confidentiality
  • Patient Registration
  • Insurance Verification
  • Multilingual
  • Empathy

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.

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