Patient Service Representative
IMC(5 days ago)
About this role
The Patient Service Representative (PSR) at Intermountain serves as the first point of contact for patients, providing assistance related to patient intake, appointment scheduling, and documentation. The role emphasizes delivering high-quality customer and patient experiences, ensuring confidentiality, and coordinating with clinical staff. It requires a focus on patient needs and smooth administrative operations.
Required Skills
- Customer Service
- Communication
- EMR
- Data Entry
- Scheduling
- Confidentiality
- Medical Records
- Cash Management
- Critical Thinking
- Interpersonal Skills
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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