Patient Service Representative
IMC(5 days ago)
About this role
The Patient Service Representative (PSR) plays a vital role as the initial point of contact for patients at Intermountain Medical Center. The position involves providing excellent customer service, assisting with patient intake, scheduling, and managing patient information to ensure a positive experience. The role emphasizes collaboration, confidentiality, and accurate documentation.
Required Skills
- Customer Service
- EMR
- Scheduling
- Data Entry
- Communication
- Confidentiality
- Multilingual
- Patient Intake
- Insurance Verification
- Cash Management
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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