Patient Service Representative
IMC(5 days ago)
About this role
The Patient Service Representative (PSR) at Intermountain Health acts as the first point of contact for patients, focusing on delivering excellent customer service and handling patient intake, appointment scheduling, and information verification. The role emphasizes patient interaction, communication, and administrative responsibilities to ensure a positive patient experience.
Required Skills
- Customer Service
- Communication
- EMR
- Data Entry
- Scheduling
- Confidentiality
- Teamwork
- Time Management
- Critical Thinking
- Cash Management
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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