Patient Service Representative
University Physician Group(5 days ago)
About this role
The Patient Services Representative (PSR) provides reception and administrative support in outpatient clinics, ensuring smooth patient intake, appointment scheduling, billing, and customer service. They interact with patients, families, and healthcare professionals to promote a positive experience. The role emphasizes accuracy, communication, and confidentiality in a healthcare setting.
Required Skills
- Microsoft Excel
- Microsoft Word
- Medical Terminology
- Customer Service
- Billing
- Scheduling
- Communication
- Attention to Detail
- Problem-solving
- Data Entry
Qualifications
- High School Diploma or equivalent
- 2-3 years Medical Billing or Physician Office experience
- EHR system experience
- Customer Service experience
- Nextgen or Athena system experience
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