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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Park City, Utah

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Service Representative serves as the first point of contact between patients and Intermountain Health, ensuring superior customer experiences by managing patient intake, registration, and billing needs. This role involves verifying patient information, scheduling appointments, processing payments, and documenting interactions in the electronic medical record. PSRs collaborate with caregivers to coordinate care and resolve patient inquiries related to access and financial assistance.

Responsibilities

Greet and check patients in and out of the clinic efficiently
Document all patient interactions accurately in the electronic medical record
Schedule appointments for visits, procedures, and diagnostic tests
Verify insurance information and process patient payments accurately
Educate patients on financial assistance programs and billing options

Skills

Qualifications

High School Diploma or GED preferredSix months of customer service experienceComputer literacy in EMR systemsAbility to protect Protected Health Information (PHI)Multilingual ability preferred

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

View Profile

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.