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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

This Patient Service Representative role ensures superior patient satisfaction by managing quality reports, conducting outreach calls to close care gaps, and validating data accuracy within the electronic health record. The position involves coordinating follow-up needs with clinic teams, supporting preventive care initiatives, and requiring detailed attention to health metrics and regulatory compliance. Professionals in this entry-level position facilitate patient intake, schedule appointments, and assist with insurance and billing procedures while maintaining confidentiality.

Responsibilities

Conduct outreach calls to close care gaps and support quality measures
Validate data accuracy and document findings in the Electronic Health Record
Schedule patient appointments for visits, tests, and consultations
Verify insurance information and coordinate benefits for new patients
Assist patients with forms and process payments for medical services

Skills

Qualifications

High School Diploma or GEDBasic Computer SkillsCustomer Service Experience

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

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Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.