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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Utah

Onsite

Full Time

Executive

0 applicants

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About this role

The Patient Service Representative serves as the primary connection between Intermountain Health and patients, focusing on delivering a superior customer experience from intake to care coordination. Key duties include greeting patients, verifying information, scheduling appointments, registering new patients, processing payments, and resolving needs related to patient intake and care. This role emphasizes collaborative relationships with patients and fellow caregivers to ensure high levels of satisfaction.

Responsibilities

Greet and check in patients for clinical visits
Verify patient demographics and insurance information
Schedule appointments for procedures and consultations
Register patients and update demographic data accurately
Process patient payments and obtain necessary signatures

Skills

Qualifications

High School Diploma or GEDOne year customer service experienceBilling and collections experience

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

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Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.