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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Salt Lake City, Utah

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Service Representative serves as the primary point of contact for patients, ensuring a superior experience by managing intake, registration, and appointment scheduling. The role involves resolving patient needs related to care access, documenting interactions in electronic medical records, and handling insurance verification and billing inquiries. This position requires a professional manner to collaborate with caregivers and maintain privacy while delivering high-quality customer service.

Responsibilities

Provide professional patient connections via phone and in person
Document interactions accurately in electronic medical records
Schedule appointments for visits, procedures, and referrals
Verify patient demographics and coordinate insurance benefits
Process payments and educate patients on financial assistance

Skills

Qualifications

High School Diploma or GED

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

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Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.