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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Service Representative acts as the first point of contact between Intermountain Health and patients, fostering collaborative relationships to ensure superior customer satisfaction. Responsibilities include managing patient intake, scheduling appointments, registering patients, verifying insurance details, and processing payments within an electronic medical record system. The role requires working directly with patients and caregivers to resolve intake needs while maintaining strict confidentiality and regulatory compliance.

Responsibilities

Greet and register patients while verifying demographic and insurance information
Schedule appointments for visits, procedures, tests, and consultations
Assist patients in completing forms and educate them on financial assistance
Resolve patient intake needs to ensure a superior customer experience
Process patient payments and maintain accurate records in the EMR

Skills

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

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Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.