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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Utah

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Service Representative serves as the first point of contact for patients, ensuring a superior experience by managing intake, scheduling appointments, and verifying information. This role involves resolving patient needs related to care, processing payments, and documenting interactions accurately in electronic medical records. The PSR collaborates with fellow caregivers to facilitate patient access and maintain high standards of service and confidentiality.

Responsibilities

Greet and register patients to verify demographic and insurance information
Schedule appointments for visits, procedures, and diagnostic tests
Document phone calls and interactions accurately in the EMR
Process patient payments and educate on financial assistance options
Protect patient privacy and maintain confidentiality of Protected Health Information

Skills

Qualifications

High School Diploma or GEDSix months customer service experienceComputer literacy in word processing and data entry

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

View Profile

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.