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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Onsite

Part Time

Junior

0 applicants

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About this role

The Patient Service Representative at Intermountain Health acts as the first point of contact for patients, ensuring high satisfaction through collaborative relationships and efficient resolution of intake and care needs. Responsibilities include scheduling appointments, verifying patient and insurance information, processing payments, and managing documentation within the electronic medical record system. This role requires flexibility to work varied shifts, including evenings and Saturdays, while maintaining confidentiality and following regulatory protocols.

Responsibilities

Greet and register patients accurately in the electronic medical record
Schedule appointments for visits, procedures, and diagnostic tests
Verify patient demographics and coordinate benefits information
Process patient payments and collect financial assistance applications
Ensure strict confidentiality of Protected Health Information

Skills

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

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Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.