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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Onsite

Part Time

Junior

0 applicants

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About this role

The Patient Service Representative serves as the primary point of contact between Intermountain Health and patients, ensuring a superior customer experience. This role involves verifying patient information, scheduling appointments, managing insurance coordination, and processing payments while maintaining strict privacy standards. Candidates will work collaboratively with caregivers to resolve intake and care needs, requiring strong interpersonal skills and attention to detail.

Responsibilities

Greet and check patients in and out of the clinic
Schedule appointments for visits, procedures, and diagnostic tests
Verify patient information and update demographic data
Obtain insurance cards and process payments
Document all interactions in the electronic medical record

Skills

Qualifications

High school diploma or GEDSix months of customer service experience

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

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Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.