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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Service Representative acts as the primary point of contact for patients at Intermountain Health, ensuring a superior customer experience through intake and care coordination. Responsibilities include greeting patients, verifying demographic and insurance information, scheduling appointments, and processing payments within the electronic medical record system. This role requires a professional approach to resolving patient needs and maintaining strict confidentiality regarding Protected Health Information.

Responsibilities

Greet and check patients in and out of the clinic
Verify patient demographic and insurance information accurately
Schedule appointments for visits, procedures, and consultations
Process patient payments and collect co-pays promptly
Document all interactions and data in the electronic medical record

Skills

Qualifications

High school diploma or GEDSix months of customer service experience

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

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Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.