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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

4 months ago

4.2 on Glassdoor

Utah

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Service Representative serves as the primary connection between Intermountain Health and patients, fostering collaborative relationships to ensure high levels of satisfaction. This role involves managing patient intake, verifying demographic and insurance information, scheduling appointments, and assisting with billing and regulatory forms. Candidates must demonstrate strong interpersonal skills and the ability to protect patient privacy while resolving care-related needs.

Responsibilities

Greet and check patients in and out of the clinic
Verify patient demographic and insurance information
Schedule medical appointments and diagnostic tests
Assist patients with billing and insurance forms
Document patient interactions in the EMR system

Skills

Qualifications

High school diploma or GEDSix months of customer service experience

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

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Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.